At TechCare, we understand the importance of extending your brand values seamlessly to the post-sales experience too. An on-call, quality after-sales service experience is what turns fist-time customers into life-long brand advocates.
The TechCare Team has over 20 years of working with global brands to provide them with exceptional customer service facilities across the UAE.
Starting out as the service arm of a large mobile phone distribution house in the early 2000's, the Service business was spun out and rebranded as TechCare to provide After Sales & Warranty Support to more brands across a wider spectrum of Consumer electronics brands and categories.
Today the company is capable of providing After Sales & Warranty support across multiple brands and product categories with its well-equipped and fully-staffed Service Hub in the heart of Dubai.
• A plug-n-play Service Network for new markets – vastly improved time-to market timelines
• Strict SLAs to meet brand requirements
• No more Customer Care Hassles
• Enhanced Customer Experience
• Ability to add new product lines
• One-click digital platform to handle all Service requirements
From managing Spares inventory and supply chains to providing logistics support and a wide and convenient footprint of pick up and drop locations, TechCare ensures that our OEM partners find everything they need under one roof. And all at contractual pricing that will make any CFO's eyes water. :)
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